Return and Refund Policy

At Reviv, we're committed to ensuring your satisfaction with our products. Our refund policy varies depending on the type of appliance you've purchased. Please review the details below.

Reviv Appliance With Support

For customers who purchased the Reviv appliance with support package:

1. You may request a full refund within 90 days of purchase
2. To be eligible for a refund you must follow the terms of the guarantee, which can be found on this page: https://getreviv.com/pages/our-guarantee
3. The physical appliance does not need to be returned.

Reviv Appliance Without Support

For customers who purchased the standard Reviv appliance without support:

1. This product is sold as a final sale with no returns or refunds accepted
2. Refunds will only be issued in the following circumstances:
   - Non receipt of product
   - Receipt of incorrect product (different from what was ordered)

Return Address

If you' d like to return the product please send to this address:

620 S 4th Street
La Conner, WA 98257
United States

Processing Time

All refund requests will be reviewed and processed within 15 business days of receipt.

Questions?

If you have any questions about our returns and refund policy, please contact our customer service team at cs@getreviv.com.